This is of course possible, but we cannot advise you too much to validate your orders only when you are sure of it. In business as in love, it is better to avoid indulging too much in this kind of uncertainty.
In order to ensure the best possible delivery times, all your orders are processed immediately by our logistics services. If you wish to modify or cancel yours before it is processed, contact our customer service as soon as possible. Several scenarios are then possible.
Complete cancellation.
In the event of outright cancellation, your customer advisor will check the status of your order. If it is not yet in preparation, it will cancel it, and the payment you have made will also be canceled immediately. Otherwise, if your order is being prepared, or even already shipped, you will need to return it to us within fourteen days of receipt, along with the return slip attached to your package.
Partial cancellation.
Given the speed with which our orders are processed, we cannot partially cancel them. If, however, your order is not being prepared, your customer advisor will be able to cancel it completely, the payment you have made will then also be canceled and you will be able to place a new order on yesforlov.com, subject to a new payment. If your order is being prepared, or even shipped, you will need to return the unwanted product(s) to us within fourteen days of receipt, accompanied by the return slip attached to your package. . You will then have taken care to note on this slip the authorization number that will have been assigned to you by your customer advisor.
Adding products.
Since your bank's payment authorization cannot be modified after its validation, you will have to place a new order and make a new payment if you wish to add products to an already validated order.
Change of address.
No. You will not be able to modify the delivery address of a validated order. So be careful not to get the wrong partner!
